FAQ's

FAQS

We accept all major credit cards (visa, Mastercard, AMEX) and Paypal payments
Can I change or cancel my order once it has been placed?
We want you to enjoy your items as soon as you can! Therefore, we would be unable to change or cancel an order once it has been placed.
How will my order be shipped?
Please review our shipping policies (here). 

 

Where are you located?

We are located in Gardena, California, United States of America.

 

How can we contact you?

You can email us at coachtiffanyshop@gmail.com

Customer support: 1-888-482-4316 or 1-424-234-7466

 

Do you ship internationally?

Yes! We ship worldwide. However, customs charges may apply in your country which would be charged to you by your postal service upon arrival in your country.

 

How long will my order take to arrive?

After your order has been processed, please allow 1-4 weeks for shipping (varies by location). We will send you a confirmation email with your tracking number once your package has been sent! 

(However, *PLEASE* make sure your shipping address information is entirely correct to ensure a faster, safer delivery!)

 

Defective Product?

If a product received has manufacturing defects, buyers are entitled to request a product replacement within 14 days of receiving the item. If the case is deemed valid, Allurefy will cover related costs to deliver a replacement. 

Return policy 

For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method.

PLEASE CONTACT US FIRST! EMAIL: coachtiffanyshop@gmail.com. 

Return address: 701 West Redondo Beach Blvd, #1126, Gardena Ca 90247; Unfortunately, we cannot accept returns on sale items or gift cards. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased; and (ii) the following products are not eligible for return: Sale products

 

 

How can I be featured on your gallery page?

Awesome! You may either e-mail us your photo directly, or tag us on social media.

 

Usual Shipping Times

  • United States - 10 - 15 Business Days
  • Italy - 15-30 Business Days
  • United Kingdom - 15-30 Business Days
  • Denmark - 15-30 Business Days
  • Finland - 12- 20 Business Days
  • Czech Republic - 12- 20 Business Days
  • Ireland -12- 20 Business Days
  • Sweden - 15-30 Business Days
  • Switzerland - 12- 20 Business Days
  • Poland - 7- 15 Business Days
  • Greece - 15-30 Business Days
  • Spain - 10 - 15 Business Days
  • Netherlands - 10 - 15 Business Days
  • Norway - 12- 20 Business Days
  • France - 10 - 15 Business Days
  • Australia - 12- 20 Business Days
  • Canada - 12- 20 Business Days
  • New Zealand - 12- 20 Business Days
  • Germany - 15-30 Business Days